Frequently Asked Questions
Everything you need to know about our iconic hair styling tools.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the UK, while international orders may take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return.
Can I use Denman brushes on wet hair?
Yes, many of our brushes, including the D3 and D4 Original Styler, are specifically designed to be used on wet hair for detangling and defining curls.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Apple Pay and Google Pay.
How do I clean my Denman brush?
Most of our brushes feature a removable pad. Simply slide the pad out, wash it in warm soapy water, rinse, and leave to dry away from direct heat.
Do you offer international shipping?
Yes, we ship our professional beauty tools to most countries worldwide. Shipping costs and delivery times are calculated at checkout.